Looking to understand what people really think about your business? Whether you run a for‑profit company or a nonprofit organization, this Feedback Analyzer gives you clear, helpful insights you can actually use.
Here’s how it works: You simply copy and paste—or upload—real customer reviews from your business. The analyzer, which I built using tools like Claude AI, GitHub, Vercel, and Copilot, reads through the feedback and breaks it down into easy‑to‑understand results. It gives you:
3 positive themes your customers appreciate
3 areas that need improvement
Specific recommendations on how to make those improvements
I created this tool as part of my Innovation & Technology course in the Jessup University MBA program, and designed it so anyone—even someone with no technical experience—can use it with confidence.